FAQ’s

 A: Yes. Kleinhenn products are excellent quality. The first and most important step when narrowing down fundraising product choices is to insist on high-quality merchandise. You can count on Kleinhenn Company fundraisers to provide items that build loyalty and profits to give your group a reputation of offering top-quality fundraising products.

 A: Generally, consumers are willing to purchase a product to help support a worthy cause; however, most do not want to pay for inferior or significantly overpriced items.  Our products are both high-quality and low retail priced, so buying these products for a gift is desirable.  You can count on Kleinhenn Company fundraisers to provide items that build loyalty and profits and give your group a reputation for offering top-quality fundraising products. 

A: Here are just a few ways:

• Promote the sale
• Have a great incentive program
• Let the parents or group members know what the money raised will be used for
• Get the principal or other leaders involved
• Hand out packets early to give participants plenty of time
• Get everyone together at a kick-off event
• Keep in contact with your representative with any questions you may have

A: Yes.  At Kleinhenn Company we are committed to giving exceptional customer service.  Part of our customer service is hassle-free replacements and full credit for returns.  We want you, your students, and your customers to be happy.

 A: We are committed to timely service. Once we receive your orders in our warehouse, we ask that you allow two weeks for us to fill and ship the orders out. We use UPS, Fed Ex and our Kleinhenn truck for deliveries. 

A: Absolutely. We take every precaution to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

A: Payment terms are net 30 days for all public and private elementary, middle, and high schools.